Is there parking on-site?

Your initial Physiotherapy consultation is 60 minutes. This gives your physiotherapist time to discuss your concerns and health history, assess your movement and develop a personalised treatment plan.

Follow-up appointments are available as either 30-minute or 60-minute consultations, depending on your individual needs, treatment goals and the complexity of your condition.

WLC Medical is a private billing clinic and appointments are not routinely bulk billed.

If you are attending under an eligible Medicare-funded care plan or referral, you may be able to claim a Medicare rebate for your consultation. A gap fee may apply depending on the service and appointment type.

Please contact our reception team if you would like to confirm the fees that apply to your appointment.

Payment is required on the day of your appointment.

Depending on the service, your referral and your eligibility, you may be able to claim a Medicare rebate or receive a rebate through your private health insurance.

As rebates and eligibility can vary, we recommend checking with your GP, private health insurer or our reception team if you are unsure what applies to your appointment.

As WLC Medical is a private clinic, your appointment will not be bulk billed.

Medicare rebates may be available for some Physiotherapy, Dietetics and Psychology appointments when you have an eligible referral or care plan from your GP.

Having a GP referral or GP Chronic Condition Management Plan does not mean your appointment will be bulk billed, and a gap fee will apply.

Eligibility and rebate amounts depend on the type of referral and service. Please speak with your GP or our reception team if you are unsure.

Private health insurance rebates may be available for eligible Physiotherapy, Dietetics and Psychology appointments, depending on your health fund and level of cover.

Rebate amounts vary between insurers and policies, so we recommend contacting your private health insurer directly to confirm your eligibility and expected rebate before your appointment.

Our administration team may also be able to provide an estimated quote based on the information available; however, we recommend confirming your rebate directly with your private health insurer.

No. You do not need a GP referral to book an appointment with a Physiotherapist, Dietitian or Psychologist at WLC Medical, or to book a DEXA scan.

We are happy to accept referrals from GPs and other healthcare providers where applicable. If you have a referral, please bring it with you to your appointment.

Some Medicare rebates require a valid GP referral or care plan, so please speak with our reception team if you are unsure whether this applies to you.

The National Disability Insurance Scheme (NDIS) hourly rate for Allied Health providers (clinicians) is set by the Federal Government, with variations depending on which state treatment is given, as well as for rural and remote participants (patients).

All providers are able to choose their rate to treat, with the NDIS rates set as a maximum allowable rate.

As NDIS participants require a fair degree of administrative preparation and ongoing management outside of consultation time, by both our administrative team and providers, the fee as set by NDIS, when compared with treating private billing patients, is seen as fair to the clinicians as well as participants.

Our Motor Vehicle and Workers’ Compensation patients in comparison are currently billed at a similar hourly rate, as set by WorkCover WA, a branch of the Government of WA.

While they also require administrative management, it is generally to a lesser extent than the numerous stakeholders often involved within an NDIS participant’s optimal management and ongoing care.

Our standard fees have been set at a lesser hourly rate than NDIS and WorkCover WA as a means of providing affordable healthcare to our local community and beyond.

We prefer it if possible.

Having a partner/friend/the whole family present can provide support, as well as help remember important details discussed during your consults.

It can be very helpful to have a recorded consult to listen to at a later stage and help remember key points discussed.

If you are considering recording a conversation, please let your clinician know in advance and be sure everyone in the room has given consent before recording.